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Shipping Policy

1. General Overview

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All original artworks are shipped from the United Kingdom with great care and attention. Every piece is professionally packaged to ensure it arrives safely and in perfect condition. Shipping times and costs vary depending on your location and the size of the artwork.

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2. UK Shipping

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  • Shipping within the UK is free for all original artworks.

  • Orders are shipped using trusted courier services (Royal Mail, DPD, or UPS).

  • Standard UK delivery typically takes 3–7 business days once dispatched.

  • Tracking information is provided for all original artworks.

  • If framing is requested, please allow additional time before dispatch.

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3. International Shipping

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  • International orders are shipped via reputable global couriers such as DHL,  UPS.

  • Shipping costs are not fixed — they are calculated individually based on destination, size, and weight of the artwork.

  • The final shipping cost will be shared with you before purchase and must be agreed prior to dispatch.

  • Delivery times vary by location but typically range from 7–21 business days.

  • All shipments include tracking.

  • International customers are responsible for any customs duties, taxes, or import fees required by their country.

  • Some regions may experience delays due to customs or local handling processes.

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4. Packaging & Handling

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  • All artworks are packaged using secure, protective materials.

  • Larger canvases are shipped in reinforced boxes or crates.

  • Smaller artworks may be sent flat or rolled, depending on the piece.

  • Special instructions or gift packaging can be arranged upon request.

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5. Processing Times

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  • Most artworks ship within 3–5 business days.

  • Commissioned pieces will be shipped once completed, approved, and fully dried (timeframes vary by medium).

  • You will receive an email notification when your order has been dispatched.

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6. Damage, or Issues

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  • If your artwork arrives damaged, contact us within 48 hours with photos of the packaging and the piece.

  • We will work with you to resolve the issue promptly — whether through repair or replacement (for prints).
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7. Questions

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  • If you have questions about shipping, timing, or special delivery arrangements, please contact us — we’re always happy to help ensure your artwork reaches you safely and smoothly.

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